If caregivers lack patience and attempt to rush or force things instead of calmly dealing with their dementia patients, conflict can be created between them.

Dementia patients cannot explain their own behaviour and are not responsible for their actions. The caregiver should endeavour to understand the severity level of the disease, and deal with it according to the dementia patient's needs—especially in the early morning busy time, when taking care of the patient’s daily requirements, and when seeing to their patient’s emotional care.

I strongly recommend adding CSWs to handle the load in order to ensure the comfort and care of each patients’ emotions. This will make everyone’s roles easier and reduce stress tremendously.


Learn how . . .

  • If your mother or someone close to you began to show the signs of dementia, what would you do? How much do you know about dementia? You would likely be as shocked and confused as the patient. In A Patient’s Perspective, you will learn about the dementia patient’s behaviour, as well as how to reduce difficulties and avoid conflict between you as a caregiver and patient.
  • The professional caregiver’s knowledge and experience are essential, technically and physically, but I believe in what I call the Five Caregiver's Golden Tools: care with compassion; respect; dignity; patience; and gentle human touch. You can learn from the patients in this book, and from my experience, how to approach dementia patients, as well as how to build trust and a positive relationship with them.

In these pages you will uncover . . .


You will learn and discover the patient's daily life and find solutions to ease their difficulties and avoid conflict.

  • Learn how to approach dementia patients when there are language barriers
  • Understand the patient's behaviours and mood changes
  • Learn to care for the patient's emotional needs
  • Discover how to reduce stress and enjoy time together
  • Learn why person-centred care is important
  • Learn why conflict happens and how to avoid it
  • Discover the patient's interests and remaining functions
  • Think of solutions that are good for patients and caregivers, and avoid becoming burnt out

Between caregivers and dementia patients, I believe compassion is the key to a heart-to-heart connection.

  • Do not scare them
  • Do not rush them
  • Do not hurt their pride
  • Always smile and talk to them gently
  • Listen to them attentively and allow them to feel comfortable
  • Try to find out what motor function and intelligence are remaining and let them be used
  • Always praise them when achieving anything and rejoice together
  • Encourage them to do more and make them feel proud
  • Do not persuade them or try to reason with them
  • Do not force them, but create new steps and convince them to accept
  • Do not deny or disclaim their hallucinations or delusions, but ease, relieve, and alleviate their suffering
  • Prevent any accidents and ensure they are away from dangerous objects (watch for barriers on the floor)

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